ADECCO PERSONNEL PTE LTD is hiring for a IT Operation Business Analyst internship — a 12-month, on-site Operations role based in SCOTTS ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in CRM, IT Operations Management, Digital Project Management, rollout plan, and CRM Suite are a strong fit.
About this role
Role Overview We are seeking a self-managed andIT-savvy professional to support the day-to-day operations and continuousimprovement of existing digital systems. This role suits a hands-on businessanalyst profile who can manage assigned workstreams independently, workdirectly with stakeholders and vendors, and deliver small to medium initiativesend-to-end. Key Responsibilities · Manageand support day-to-day operations of enterprise digital and IT systems,including issue tracking, follow-ups, and resolution. · Manageassigned projects and change requests from requirements through delivery bytracking timelines, actions, and dependencies, and ensuring timely follow-up. · Engagebusiness users to gather and document functional requirements and translatethem into clear requirements for IT teams or external vendors. · Coordinatewith external vendors across the delivery lifecycle, including development,user acceptance testing (UAT), deployment, issue resolution, and escalation. · SupportUAT planning and execution and coordinate rollout activities. · Maintainproject documentation, meeting notes, status updates, and reports. · Supportprocurement activities, including quotations, vendor coordination, and contractadministration. · Organiseand support project meetings, training sessions, and workshops, includingpreparation of presentation materials where required. · Provideoccasional after-hours system support when required. Requirements · Diplomaor degree in Information Systems, Business IT, or a related field. · 3–6years of experience in IT business analysis, or digital project delivery roles. · Ableto work independently with minimal supervision and handle multiple prioritiesconcurrently. · Experiencewith CRM or enterprise digital platforms. Salesforce experience is a plus. · Comfortableworking with business users and vendors. · Clearcommunicator, organised, and reliable in follow-through. Next Step: Ifinterested, you can click on “Apply here” or write an e-mail to dimple.jain@adecco.com with your updated resume. Dimple Jain EA LIcence No.91C2918 Personnel Registration No. R22107270
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