IT Support Officer (Botanic Gardens)

Job Scope: • Website Management & Migration Support • Support website migration activities including content transfer, testing, and quality assurance. • Assist in copywriting and content creation for the new website platform, ensuring consistency with brand guidelines. • Review, edit, and update existing web content to ensure accuracy, relevance, and compliance with current standards. • Coordinate and liaise with key stakeholders including management and website work group, on migration requirements, technical issues, and troubleshooting. • Conduct post-migration monitoring of website performance, functionality, and user experience to identify and resolve issues. This includes ongoing website maintenance support and content updates as required. • Undertake other ad-hoc duties as required. • Research and develop new merchandise concepts based on market analysis, visitor demographics, and brand positioning. • Coordinate product development and quality specifications. • Review product design processes including review of mockups, prototypes, sample evaluations, and design iterations. • Monitor and analyse sales performance data, and gather customer feedback on existing and new merchandise. • Undertake other ad-hoc duties as required. Requirements: • Computer literacy and web content management experience, product development experience Duration: 5 Months Working Hours: 8.30am to 6.00pm Mon to Thurs 8.30am to 5.30pm Fri Location: Singapore Botanic Gardens Salary: Hourly Rated EA License No.: 96C4864 Reg. No.: R22110485 (Shanice Lim Xin Ni)