IT Systems Intern

Key Responsibilities Support end-to-end implementation of two IT systems for GTRSG Passenger Service unit: • Realtime: desktop app utilised by deployment team - to deploy staff to specific tasks or flights • G-Ops: mobile app utilised by staff - to monitor tasks and for staff to 'start' & 'stop' the milestones assigned with updates • Main Objectives: To drive transition from manual deployment processes and paper-based flight documentation to digital platforms, enhancing real-time tracking, visibility, and operational efficiency POC for Change management efforts, including: • Support system onboarding through staff engagement • Liaise with internal stakeholders (HODs, Technology Business Partner, Duty Managers) to gather feedback and resolve implementation issues • Track onboarding progress, consolidate updates, and prepare monthly progress reports for management • Timeline: full roll-out of both systems by December 2026 Requirements • Currently pursuing a Diploma/Degree in Business, Information Systems, IT, Aviation Management, or related fields • Strong organizational and project coordination skills • Good communication and stakeholder management abilities • Detail-oriented and good with Microsoft Office