INFINITE COMPUTER SOLUTIONS PTE LTD is hiring for a L1 Application Support Engineer internship — a 12-month, on-site Engineering Hardware role based in TAMPINES GRANDE, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Categorization, MongoDB, Oracle, access permissions, and Application Monitoring are a strong fit.
About this role
• Client Location: Changi Business Park (CBP),Singapore • Service Type: 24x7 L1 Support (Core Banking) • Start Date: 1 July 2026 • Duration: (12 months) Shift Coverage (Rotational) • Shift 1: 6:00 AM – 3:00 PM • Shift 2: 2:00 PM – 11:00 PM • Shift 3: 10:00 PM – 7:00 AM Scope of Work (L1 Support) • Provide Level 1 support for core banking applications • Monitor application health, batch jobs, interfaces, and alerts • Incident logging, categorization, prioritization, and tracking • Initial troubleshooting (logs, SQL queries, monitoring tools) • Escalation to L2/L3 and vendors • Stakeholder communication and reporting • User access management (password reset, permissions) • Execute daily operational checklists • Maintain knowledge base and documentation • Support DR/BCP and release activities Required Skills • Basic Linux/Unix commands • Log analysis and troubleshooting • ITSM tools (ServiceNow, JIRA, Remedy) • Basic database knowledge (Oracle, MongoDB) • Understanding of batch processing and file transfers
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