INNOVATIONS ASIA LABS PTE. LTD. is hiring for a L1 Network Engineer internship — a 12-month, on-site Software Engineering role based in CHANGI BUSINESS PARK CENTRAL 2, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Network Monitoring and Control Management, TCP/IP, Nagios, System Health Checks, and Change Management are a strong fit.
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About this role
Network Operations, Administration, Maintenance, Technical Support, Monitoring, Change Management, RCA, and Documentation. · 24x7 network monitoring and alert management. · First-level troubleshooting of LAN/WAN, routers, switches, firewalls, and network circuits. Incident logging, ticket management, escalation, and follow-up. · Network health checks and performance monitoring. · User MACD (Move, Add, Change, Delete) requests. · Maintaining network documentation and inventory records. · Monitoring security logs and reporting abnormalities. · Supporting firmware/software upgrades under supervision. · Coordinating with carriers, vendors, and internal teams for fault resolution. · Preparing daily, weekly, and monthly operational reports. · Root Cause Analysis ownership for Severity-1 incidents. Role Summary: Provide first-level operational support for enterprise network infrastructure including routers, switches, firewalls, WAN links, DNS/DHCP services, and network monitoring systems. Responsible for incident handling, troubleshooting, health monitoring, escalation management, documentation updates, and coordination with vendors to ensure network availability and service continuity. Key Skills: · TCP/IP, LAN/WAN, VLAN · Palo Alto, Cisco Switches & Routers · Firewall Monitoring · DNS, DHCP, VPN · SolarWinds, PRTG, Nagios or similar monitoring tools · ITIL Incident & Change Management · Basic Network Security Concepts · Documentation and Reporting · Certifications Preferred: · Cisco Certified Network Associate (CCNA) · CompTIA Network+ · ITIL Foundation Key Requirement: · Singapore / PR / EP · Experience: 1–3 Years · Well versed with Palo Alto and Network Infrastructure
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