L2 Production Support

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain. We are currently looking to hire L2 Production Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below. We have an exciting opportunity with our client for L2 support role. Please find the details below Key Responsibilities • Provide L1/L2 application support for Java/J2EE-based systems. • Troubleshoot issues related to Unix/Linux, SQL databases, and web applications. • Monitor and maintain batch jobs, JBoss servers, and application logs. • Support job scheduling, MQ setup, and C:D configuration (added advantage). • Collaborate with development and infrastructure teams for issue resolution. • Ensure timely closure of incidents and requests in line with SLA requirements. • Participate in rotational shifts, including nights, weekends, and public holidays. Requirements • Diploma or Degree in Computer Science / Information Technology. • Minimum 1 year of experience in application or production support. • Strong working knowledge of Java, Unix commands, and SQL queries. • Familiarity with JBoss, MariaDB, Shell scripting, and batch job management. • Exposure to banking or financial systems will be a plus. • Excellent problem-solving, communication, and teamwork skills. • Ownership-oriented with commitment to quality and SLA adherence. • Eagerness to learn and continuously improve. Shift Details- 24/7 Work Location- Changi Business Park Overview WHAT’S ON OFFER You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to deepa@aven-sys.com. Your interest will be treated with strict confidentiality. CONSULTANT DETAILS Consultant Name: Deepa Shivakoti Reg No: R1765546 Avensys Consulting Pte Ltd EA Licence 12C5759 Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.