About this role
We’re looking for an enthusiastic and passionate Counter Service Officer to help us provide the best in market customer service experience. As a Counter Service Officer, you are expected to be independent, neat and proactive in managing a Retail Counter on your own. Outlet Management Carry out daily shop operation and duties Open and close shop in a retail mall setting punctually Manage merchandise and inventory to ensure no missing items Manage cleanliness and organization of outlet Follow Counter SOP to conduct daily work Ensure all payments received are accurate and tally with the Daily Sales Report Customer Handling Handle and manage customers expectations to ensure customer feel ease and convenient in dealing with Presto Drycleaners Inspect customer's garments and communicate any defects promptly Polite and professional in customer service Preferred Qualifications: Good command of English in both verbal and written communication Confident with a pleasant disposition and well-groomed A friendly personality and great working attitude Able to work independently Responsible, punctual and polite
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