About this role
Responsibilities • Support daily operations of the library branch and work closely with the Library Head and Manager • Supervise service staff handling shelving, shelf‑reading, customer enquiries, and backroom duties • Ensure staff follow operational procedures, SOPs, and service guidelines • Monitor service quality and consolidate feedback, compliments, and complaints • Coordinate system issues, IT equipment upkeep, and building or facilities maintenance • Support collection maintenance, shelving timelines, and follow‑up on damaged or missing items • Assist with customer feedback, lost‑and‑found matters, and general enquiries • Support safety procedures, incident handling, and participate in fire drills • Assist with reporting, inventory management, and programme setup Requirements • Diploma in any discipline • Experience in operations, customer service, facilities, or public‑facing environments preferred • Comfortable working on a rostered schedule, including weekends • Good communication and coordination skills Info • Working Arrangement: 5‑day work week (rostered across Monday to Sunday – must work both weekends and day off on weekdays) • Contract: 1 Year Interested candidate please click"APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile. We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolsingapore.com/policies. If you wish to withdraw your consent, please drop us an dataprotection@persolapac.com) to let us know. Please feel free to contact us if you have any queries PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)
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