MANAGEMENT TRAINEE

Job Description : Provide effective leadership to the food and beverage team to ensure targets are met Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers Meet and greet customers and organise table reservations Advise customers on menu and beverage choice Upsell desserts to customers Maintain high standards of quality control, hygiene, and health and safety Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures Any other appropriate duties and responsibilities as assigned Requirement : Have good product knowledge on food items Knowledge of cost/inventory management would be an added advantage Candidate must have basic PC-literacy Strict sense of hygiene and safety standards Excellent organizational skills Ability to thrive in a challenging environment Strong public relations skills Excellent interpersonal & communication skills Candidate must be a strong leader & team player Demonstrate commercial capability to deliver profit, control costs and build customer loyalty Exceptional communication skills and the leadership capability to create a winning team