About this role
Job Responsibilities • Gain hands-on experience in the full spectrum of Freight Forwarding operations • Handle drop, import and export shipment processing and coordination • Communicate and coordinate with customers, overseas agents, carriers/airlines, NVOCCs, and co-loaders • Arrange shipment bookings, customs clearance, and delivery schedules • Monitor shipment status and ensure timely updates to customers • Liaise with service providers for transportation and local handling services • Process import/export permits and customs documentation • Manage shipments through EDI systems • Prepare shipment documentation, operational reports, and invoices • Support customers adhoc request for inspection of goods etc., • Support problem resolution, service recovery, and insurance claims handling • Supervise and support the Customer Service Operations team Job Requirements • Diploma holder • 1 year working experience in Freight Forwarding / Logistics industry • Career growth opportunity into a future Operations Leader role • Good communication and interpersonal skills • Positive attitude, willing to learn • Work location at Ubi, Oxley Bizhub • Salary $3000 - $4000 Interested applicants please send over your Resume. Shortlisted candidates will be contacted very soon. Thank you.
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