MANAGEMENT TRAINEE

Management Trainee (Foodcourt) typically oversees the daily operations of a food court, ensuring that it runs efficiently and smoothly. The management trainee is responsible for managing the daily operations of a food court, ensuring a high standard of service, hygiene, and customer satisfaction. The role involves coordinating with food vendors/partners, maintaining operational efficiency, and adhering to health and safety regulations. Key Responsibilities: 1. Daily Operations Management: - Supervise and manage day-to-day operations of the food court. - Ensure all food stalls adhere to operational standards and guidelines. - Monitor and optimize workflow to enhance customer experience. - Address customer complaints and resolve issues promptly. - Ensure a high level of customer satisfaction by maintaining service quality. 2. Partners/Vendor Coordination: - Liaise with food stall operators to address their needs and concerns. - Ensure partners/vendors comply with contractual agreements and food court policies. 3. Hygiene and Safety: - Oversee the cleanliness and hygiene of the food court / food stalls. - Ensure compliance with health and safety regulations. - Conduct regular inspections and audits to maintain standards. 4. Inventory and Supplies: - Manage inventory levels of cleaning and dishwashing supplies and equipment. - Coordinate with suppliers for timely procurement of necessary items. - Monitor stock usage and implement cost control measures. 5. Staff Management: - Supervise and train food court staff. - Assist and manage shifts and workforce to ensure adequate coverage. - Conduct performance evaluations and provide feedback. 6. Compliance and Reporting: - Ensure compliance with all relevant regulations and standards. - Prepare and submit operational and sales reports to management. Qualifications: - Degree in hospitality management, business administration, or a related field. - Prior experience in food and beverage operations, preferably in a supervisory role. - Strong leadership and communication skills. - Excellent organizational and problem-solving abilities. - Knowledge of health and safety regulations related to food handling. - Entry level candidates are welcome to apply, training will be provided. Work Environment: - The role involves working in a dynamic and fast-paced environment. - Preferred with experience in food court operations - Flexibility to work shifts, weekends, and public holidays as required.