WOK HEY PTE. LTD. is hiring for a Management Trainee internship — a 6-month, on-site Operations role based in Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Customer Service Skills, Microsoft Excel, Cooking, Food Quality, and Team Problem Solving are a strong fit.
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About this role
Responsibilities • Prepare stir fry dishes following the company’s quality and recipe standards to ensure consistent product excellence • Oversee daily operational activities to maintain smooth and efficient restaurant functioning • Develop and manage staff duty rosters, assigning tasks to optimize team productivity and coverage • Monitor and enforce staff adherence to Company Standard Operating Procedures (SOP) to maintain operational compliance • Conduct orientation and deliver training programs for new staff to ensure readiness and alignment with company expectations • Coordinate ordering and inventory management with suppliers to maintain adequate stock levels and minimize waste • Implement and uphold hygiene and cleanliness standards to comply with health and safety regulations • Address and resolve customer complaints promptly to enhance customer satisfaction and loyalty • Perform additional duties as assigned by management to support business needs Preferred competencies and qualifications • Possess 1 to 2 years of relevant experience in the Food & Beverage industry • Hold a Diploma or Bachelor’s Degree in any field • Demonstrate strong leadership skills by guiding teams effectively in a fast-paced environment • Exhibit excellent communication skills to facilitate clear and efficient interaction with staff and customers • Thrive in a dynamic, fast-paced work environment by maintaining focus and adaptability
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