Membership & Event Coordinator

Company / Organisation Description Formed in 1972, the Financial Markets Association of Singapore (FMAS) serves as a leading association for financial markets professionals in Singapore and is affiliated with the global ACI – The Financial Markets Association. As part of a global network across 60+countries, FMAS plays a key role in fostering collaboration within Singapore's financial ecosystem. Reflecting a progressive focus on domestic objectives, FMAS supports participants across treasury, middle and back office, compliance, and market operations. With strong representation in global ACI committees, the Association is committed to promoting a collaborative and inclusive financial market environment in Singapore. Role Description The Financial Markets Association of Singapore (FMAS) is seeking a self-driven Membership & Event Coordinator to join our team. As a Membership & Event Coordinator, you will have dual roles in the Association’s membership activities and the Association’s events. The right person for the Membership & Event Coordinator position will be highly organised, meticulous and a multitasker with a keen eye for details. You are expected to be a relationship builder, good communicator and be timely and organised in managing follow-ups, time and tasks. Responsibilities • Manage the full membership lifecycle, including membership promotion, acquisition, onboarding, renewal, retention and relationship management. • Develop and execute membership communications such as newsletters, electronic direct mail, social media marketing, content creation, website updates and other marketing and publicity materials. • Develop and execute membership engagement and activation initiatives and activities. • Engage with stakeholders to understand their objectives, requirements, and expectations for events and programmes. • Develop and execute event promotions, including pre-event and post-event social media promotions. • Conduct research and evaluate venues, caterers, etc. to identify suitable vendors that best work for each event, including negotiating terms and pricing where required. • Work closely with venue operators, vendors, stakeholders, and other key event participants to ensure the smooth planning and execution of events. • Monitor event budgets and timelines to ensure projects are delivered within approved financial and operational parameters. • Supervise and assist with all event set-up and tear-down procedures. • Conduct a walk-through before events start to ensure everything meets expectations. • Anticipate and resolve problems in a timely and professional manner. • Analyse event results and present findings to stakeholders and other team members. • Supervise other staff members, stakeholders, vendors and suppliers as needed. • Provide administrative, coordination, and secretariat support for the organisation's activities, committees, meetings, and projects. Requirements • At least two (2) years of experience as a Membership and/or Event Coordinator or similar role in trade, industry and/or business association and/or member-based social recreation club (preferred). • Portfolio of successful events (preferred). • Diploma in tourism, hospitality, event management, marketing, communications, business, public relations, or a related discipline. • Excellent organisational and project management skills with a strong attention to detail. • Strong time management skills with the ability to multitask, prioritise and follow through on multiple projects simultaneously. • Excellent communication skills, both verbal and written in English. • Strong interpersonal skills and the ability to work effectively with internal and external stakeholders. • Must be a proactive and critical thinker with a collaborative, team-oriented mindset. • Familiarity with digital marketing, email marketing, and social media platforms will be an advantage. • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and virtual meeting platforms (Teams, Zoom and Webex). • Ability to create simple marketing and event-related design materials using Canva or similar graphic design tools. Working Arrangements • Hybrid work arrangement to support work-life balance and employee well-being. • This role requires flexibility to work occasional evenings and outside regular office hours including weekends and public holidays to support events and member engagement activities.