Openshift Engineer

JD : We are seeking a motivated OpenShift Engineer (L1 Support) with 2–3 years of hands-on experience in OpenShift and container platforms. The role involves providing first-level support, monitoring, and operational maintenance of OpenShift environments, while continuously learning and supporting additional platforms integrated with OpenShift. Key Responsibilities • Provide L1 support for OpenShift platform, including monitoring, incident response, and basic troubleshooting • Monitor cluster health, workloads, and infrastructure using standard monitoring tools • Perform routine operational tasks such as: • • User access management • Pod/application restarts • Log analysis and basic issue diagnosis • Escalate complex issues to L2/L3 teams with proper documentation and initial analysis • Support deployment activities and assist in CI/CD pipeline operations • Maintain system availability, performance, and reliability in line with SLAs • Work with cross-functional teams (DevOps, Infra, Security) to resolve platform issues • Create and maintain operational documentation, runbooks, and knowledge base articles • Participate in incident management, problem management, and change management processes • Be open to learning and supporting additional platforms/tools integrated with OpenShift Required Skills & Experience • 2–3 years of experience working with Red Hat OpenShift or Kubernetes platforms • Basic understanding of: • • Containers (Docker/CRI-O) • Kubernetes/OpenShift architecture • Linux systems and command line • Familiarity with monitoring/logging tools (e.g., Prometheus, Grafana, ELK) • Understanding of networking fundamentals (DNS, load balancing, ingress) • Exposure to CI/CD tools (e.g., Jenkins, GitLab CI) is a plus • Basic scripting skills (Shell/Python) are advantageous • Strong troubleshooting and analytical skills Preferred Qualifications • Experience in banking or financial services environments (preferred but not mandatory) • Exposure to cloud platforms (AWS, Azure, or GCP) is a plus • Familiarity with ITIL processes (incident, problem, change management)