Operations Analyst (Contract/Bank)

Job scopes • Investigate and resolve customer remittances queries in accordance with established service level agreement and payment guidelines • Work with business units, agent banks/correspondent banks to resolve remittance queries • Process failed remittances in accordance to procedures • Other ad-hoc tasks assigned by Team Manager Job requirements • Diploma/Bachelor’s degree in finance or any related fields • At least 6 months to 1 year of experience in banking operations role • Related experience in payments is a plus • Good to have experience in banking or financial industry. • Proficiency in MS Word, MS Excel, MS PowerPoint with O365. • Good communication and interpersonal skills, and ability to effectively communicate with the team Thankyou for your interest! We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547 Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy