Operations Intern

We are looking for an enthusiastic and motivated Operations Intern to join our team. This internship will provide you with hands-on experience in both IT and operations, including system installations, troubleshooting, maintenance, and deployments. You will work closely with our IT and operations teams, supporting day-to-day tasks and learning valuable skills that will set you up for a successful career in the field. Key Responsibilities: • Assist with the installation, setup, and maintenance of IT systems and hardware. • Help with basic systems administration tasks, including working with Windows and Linux servers. • Support the team in troubleshooting and resolving technical issues related to hardware, software, or networks. • Deploy IT applications, assist with system updates, and perform system recovery procedures as required. • Communicate technical information clearly to end-users in both verbal and written formats. • Assist with research and implementation of improvements to streamline operations and IT support. • Provide technical support for both hardware and software-related issues. • Help with documenting IT procedures and creating user guides for internal use. • Support with minor tasks related to electrical wiring, carpentry, and metal fabrication (preferred, not required). Requirements: • At least ITE qualification or higher in a relevant field, or currently pursuing studies in IT, operations, or a related discipline. • Strong interest in IT systems, technology, and operations. • Good communication skills, with the ability to explain technical information in a clear, understandable way. • Familiarity with Windows and Linux environments is a plus. • Hands-on experience with IT installations, system configurations, and basic maintenance is desirable. • A positive attitude, willingness to learn, and an eagerness to grow professionally. • Ability to work both independently and collaboratively within a team. • Proficient in verbal and written English and Mandarin/Chinese is preferred (high frequency in dealing and coordinating with Chinese-speaking clients and vendors). • Strong problem-solving skills, attention to detail, and the ability to prioritize tasks. Preferred Skills: • Exposure to IT installation and repair tasks. • Basic knowledge of networking concepts and hardware troubleshooting. • Familiarity with project management tools like Trello or Jira. • An interest in learning new technologies and tools. Benefits: • Gain valuable hands-on experience in both operations and IT. • Learn from experienced professionals and enhance your skillset in IT system management and technical troubleshooting. • Mentorship opportunities and exposure to various technologies used in the industry. • Opportunity to work in a dynamic and fast-paced environment. If you are a driven, eager-to-learn individual with a passion for IT and operations, and you're ready to gain real-world experience in a professional setting, then we want to hear from you! Join us as an Operations Intern and start your career in tech and operations.