Operations Manager (Private Banking I Middle Office I Up to 7k)

The Opportunity • Opportunity to work for one of the leading financial service providers and top banks • Great exposure to learn about banking products and services domain • Located at Pasir Panjng The Job • Participate and support in business activities which may include financial, technological, operational, resource planning, and process improvement projects & UAT • Contribute to senior management decision making by use of management information, performance information, analytics, forums and stakeholder feedback • Support in forums and committees to represent view of business area • Support the development and monitoring of internal governance activities • Investigating and seeking remedies for discrete issues which may be adversely affecting business unit performance • Evaluate and analyse management information relating to external service providers of their provision, monitor their performance and ensure service level agreements are honoured • Support new products and services demand with leverages on Group's servicing centres and functional units • Monitoring services providers performance, both inhouse and 3rd parties • Handle front office queries and support on process changes The Talent • 3- 6 years of private banking/financial services, products and front to back operations matters • Understanding of operational process flows across PB related topics, eg Payments, Trade Settlement, Corporate Action, Security Transfer flows etc • Understanding of Front to Back workflows across PB related topics ranging from initiation of Client / FO instructions to transaction completion / posting in statements • Ability to analyse / highlight Operational gaps and effect process changes through collaborations with relevant Operation Leads • Strong stakeholder management skill, specifically supporting Front Office in terms of operational matters • Strong risk awareness and management • Proven ability to work with senior stakeholders and business sponsors • Proven ability to work across regions whilst maintaining a local and global perspective • Able to work independently, multi-tasking and under pressure • Excellent analytical, interpersonal, written and verbal communication skills • Project Management experience is a Plus Next Steps • Send your resume to yueshan.wu@adecco.com • Email Topic: Private Banking Ops Manager Wu Yue Shan EA License No: 91C2918 Personnel Registration Number: R25138923