Order Fulfillment Assistant

Our client US based MNC, an industry leader in driving innovation in high-performance computing, graphics, and visualization technologies. Join the team as an Order Management Assistant and gain hands-on exposure to AI and robotic process automation in a dynamic work environment. Order Fulfillment Assistant Job Responsibilities: • Process new orders and order changes within set service level agreements via SAP Order Management System. • Create and manage Customer business partner records setups required in SAP system. • Perform proper execution of Order Management processes. • Participate in projects for process standardization,Continuous Process Improvement and  process automation using available tools (e.g.AI, RPA). • Perform order pricing analysis and be able to assist in collaborating with the Account Manager, Pricing Team and/or Sales to resolveorder pricing issue. • Assist in facilitating order shipment per customer’s requested delivery date and to meet corporate quarter-end revenue targets. • Identify customer order data issues between systems and be able to perform some preliminary investigation before escalating to higher management and IT for further troubleshooting and resolution. Job Requirements: • Diploma or Degree in relevant discipline with 1 – 2 years working experience in SAP order management • Fresh graduates with Diploma / Degree holder are welcome (Training provided) • Experience in Order Management module in SAP S/4HANA Enterprise System Flori Apps platform is an advantage • Competent in Microsoft Outlook, SharePoint, Teams, Excel, and Word • Excellent communication skills for both oral and written • Ability to write clear, polite communications via email • Technologically oriented and receptive to adopting AI. • Able to multi-task on daily operational responsibilities as well as project related work in a deadline driven environment