Part-Time Admin Assistant (Operation Department)

We are looking for Part-Time Admin Assistant (Operation Department) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and hgood time management. Need to manage and monitor equipment, cleaning solutions and cleaning standard. Work Day: PT: 3 Weekdays + 1 Weekend Work Shift: 7am to 4pm or 2pm to 11pm Responsibilities: • Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins) • Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support • To arrange floater or cleaner jobs schedule and monitor cleaning standard. Collect mails and documents • Assist in any ad hoc duties assigned by Executive or Assistant Executive Requirements: • Minimum 1 year experience in customer service, scheduling • Minimum 'O' holder Customer-oriented with good interpersonal and communication skills • Pleasant and friendly personality Strong problem solving capabilities • Able to work at a fast pace environment, fast learner, willing to take up responsibility Computer literacy