About this role
Service Crew (Part-Time) Location: Kyo Kohee Robinson Road Employment Type: Part-Time (Rotating shifts - weekdays, weekends & public holidays) Eligibility: Singaporeans and PRs only Hourly Pay: $10-$12/hour Fixed Shifts Schedule Hours: Monday - Saturday Fixed Shifts Hours: Weekday 10:00am - 3:00pm, Weekend 11:30pm – 5:30pm Roles & Responsibilities ☕ What You'll Be Doing • Welcome every customer with a warm smile and friendly vibe • Answer questions, solve issues, and make sure every guest leaves happier than they came in • Take orders, offer thoughtful recommendations, and deliver food and drinks to tables • Work hand-in-hand with your teammates—whether it's the kitchen, baristas, or floor crew—to keep things running smoothly • Support baristas with drink orders during peak hours, when needed • Stick to our daily routines and follow SOPs like a pro—consistency is key! • Keep the café clean and inviting: wipe down tables and surfaces, clear dishes, and tidy up shared areas • Maintain restroom cleanliness (toilets, sinks, mirrors, floors) and ensure supplies are always stocked • Stay one step ahead—notice what customers or the café might need before they even ask • Be punctual, present, and ready to roll for every shift • Bring good energy to the team—support your crew and contribute to our positive culture • Help with daily opening and closing routines • Occasionally assist with inventory checks, restocking supplies, or other tasks as needed • Follow food safety and hygiene standards to keep our space clean, safe, and running smoothly • Report any maintenance or plumbing issues promptly What We’re Looking For • You’re able to commit at least 3 days a week (including one weekend shift!) • Experience in customer service & F&B • You’re comfortable working in a fast-paced, team setting • You bring a solid work ethic and take pride in doing things right • You don’t wait to be told—you see what needs doing and jump in • You’ve got a problem-solving mindset and stay cool under pressure • You communicate clearly and confidently in English with all kinds of people • You’re passionate about food, drinks, and making someone’s day
Also in Customer Success