About this role
Clinic Receptionist We are seeking a friendly, professional, and organised Clinic Receptionist to be the first point of contact for our patients. You will play an important role in creating a welcoming environment while ensuring the smooth day-to-day operations of the clinic. Responsibilities: • Greet patients and visitors warmly, providing excellent customer service • Manage appointment scheduling, cancellations, and reminders • Answer phone calls, emails, and patient enquiries promptly • Maintain accurate patient records and handle data entry • Assist in billing, payments, and processing insurance claims (if applicable) • Coordinate with healthcare providers to ensure efficient patient flow • Keep the reception area neat and presentable Requirements: • Strong communication and interpersonal skills • Professional, courteous, and patient-focused attitude • Good organisational and multitasking abilities • Basic computer literacy (MS Office, scheduling software, etc.) • Prior experience in customer service or healthcare reception is an advantage Why Join Us? • Supportive and collaborative team environment • Opportunities to learn and grow within the healthcare field • Meaningful role where you make a positive difference in patients’ experiences
Required
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