Part Time Contact Centre Agent ($80-$120/day)

Upnon Academy is a financial literacy academy formed with the mission of fulfilling dreams for ordinary working adults and underprivileged children without money worries through financial education.   To achieve this, we seek driven individuals with integrity to join us. About the Role: Join our Call Centre team to be the first point of contact for our organization. You will be responsible for professionally handling a high volume of inbound and outbound calls. Key Responsibilities: · Manage inbound and outbound communications (calls) promptly and in accordance with our policies · Maintain strict confidentiality of all caller information · Route calls and inquiries accurately to the appropriate internal departments · Accurately update contact details and information within the Call Centre System · Address and resolve customer complaints with empathy and efficiency · Report any faults with telecommunications equipment · Perform other related duties as assigned Why Join Us: . A Part Time role doing meaningful work . Daily Rate: $80 to $120 Requirements: . Singaporean Citizen or Singapore Permanent Resident . Flexible hours and work schedule: 3 to 7 hours/day, 3 to 5 weekdays/week, 9 to 35 hours/week . Work in office Near Queensway Shopping Centre · NITEC or equivalent in any discipline. A Diploma will be recognized for senior positions · Excellent verbal and written communication skills · Proficiency in Microsoft Office Suite (Word, Excel) · Willingness to work a rotating shift schedule . Share our goal and values . Driven individuals with integrity Progression: Progression to full-time roles Application Process: If you are looking for a part time role and doing something meaningful, please send us your latest resume