About this role
Overall Job Objectives We are seeking experienced and dynamic individuals to deliver exceptional food and beverage service within INITIA Group’s F&B brands. The F&B Ambassador will act as the face of the brand, providing personalized customer experiences while maintaining high service standards. The role involves actively supporting the Outlet In-Charge to enhance sales performance and ensure customer satisfaction through professional service and hospitality. Core Responsibilities • Minimum 1–2 years of experience in the food and beverage or customer service industry. • Strong interpersonal skills with the ability to build positive relationships with customers and team members. • Self-motivated, reliable, and able to work independently with minimal supervision. • Excellent communication skills and a service-oriented mindset. • Positive, confident, and approachable personality with the ability to handle diverse customer interactions. • Familiarity with POS systems and basic operations of an F&B outlet is preferred. Job Specifications • Minimum 1–2 years of experience in the food and beverage or customer service industry. • Strong interpersonal skills with the ability to build positive relationships with customers and team members. • Self-motivated, reliable, and able to work independently with minimal supervision. • Excellent communication skills and a service-oriented mindset. • Positive, confident, and approachable personality with the ability to handle diverse customer interactions. • Familiarity with POS systems and basic operations of an F&B outlet is preferred. Key Deliverables • Deliver exceptional customer experiences, ensuring professional and personalized service. • Drive outlet sales through effective promotion and upselling of products and services. • Maintain service efficiency by handling POS/ordering systems and addressing customer feedback promptly. • Ensure adherence to cleanliness, safety, and operational standards. • Represent the brand professionally, embodying its values and maintaining a positive image. Benefits of the role • Career Progression • Working location will be premium location at Orchard area • Collaborative and inclusive work environment that values creativity and innovation. • Opportunity to work on diverse projects across various industries. INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family. . If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you. https://initia.sg/ APPLY NOW!
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