About this role
Working Hours: Monday to Friday, 5pm - 8pm Working Location: Joo Chiat, CCK, Queenstown, Somerset Salary: $12/hr We are looking for a proactive and detail-oriented Administrative Assistant to support our clinic operations and ensure a seamlesspatient experience. If you have excellent organizational skills, a positiveattitude, and a passion for healthcare administration, we’d love to hear fromyou! Role Overview: The Administrative Assistant will beresponsible for handling daily administrative and front-desk duties, ensuringsmooth clinic operations, and providing excellent customer service. You will bethe first point of contact for patients, assisting with appointment scheduling,inquiries, and administrative tasks. Key Responsibilities: Front Desk & Customer Service: • Greet and assist patients in a friendly and professional manner. • Manage patient appointments, scheduling, and reschedulingefficiently. • Handle patient inquiries via phone, email, and walk-ins. • Assist patients with registration, payment processing, andinsurance claims. Administrative Duties: • Maintain accurate patient records and clinic databases. • Assist in billing, invoicing, and payment collection. • Coordinate with therapists and support staff to ensure smoothclinic operations. • Manage inventory of office supplies and clinic essentials. • Handle general administrative tasks, including filing, dataentry, and correspondence. Clinic Support & Operations: • Ensure a clean and organized reception and waiting area. • Support clinic events, workshops, and marketing initiatives. • Liaise with vendors, suppliers, and external partners as needed. • Assist with any ad-hoc administrative duties as assigned by the management team. Requirements: • Diploma or equivalent qualification in Business Administration,Healthcare Management, or a related field. • At least 1-2 years of experience in an administrative or customer service role, preferably in a healthcare or clinic setting. • Strong interpersonal and communication skills. • Proficient in Microsoft Office (Word, Excel, Outlook) and clinicmanagement software. • Organized, detail-oriented, and able to multitask in afast-paced environment. • Customer-focused with a warm and approachable demeanor. • Ability to work independently and as part of a team. • Must be able to commit 5-8pm every Monday to Friday
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