Part-Time Ops Admin Assistant

We are looking for Part-time Admin Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and have a good time management.Need to manage and monitor equipment, cleaning solutions and cleaning standard. Work Day : 4 Days - Must able to commit either on Sat or Sun Work Shift : 7am to 4pm or 2pm to 11pm Responsibilities: * Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins) * Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints * Ensure client satisfaction and provide professional client support To arrange floater or cleaner jobs schedule and monitor cleaning standard. * Collect mails and documents * Assist in any ad hoc duties assigned by Executive or Assistant Executive Requirements: * Minimum 1 year experience in customer service, scheduling * Minimum 'O' holder Customer-oriented with good interpersonal and communication skills * Pleasant and friendly personality Strong problem solving capabilities * Able to work at a fast pace environment, fast learner, willing to take up responsibility * Computer literacy