About this role
Job Description You will be a partner to our client and the respective stakeholders to deliver effective course management services towards achieving their operational objectives. You will carry out your responsibility and efficiently. Pre-Course • Liaise with Course Coordinator/Business Development team on class schedule • Course run/intake creation in training management system & publish course on website Course Registration • Monitor enrolment and provide weekly update • Verify and follow up on applicants’ minimum entry requirements and documents • Liaise with applicants/companies on course registration matters including payment matters Course Confirmation • Send confirmation email to applicants and billing for company sponsored applicants Course Preparation • Upload timetable in training management system • Liaise with Course Coordinator on course notes and other course logistics Post-Course • Ensure attendance and assessment results are updated in training management system • Check all payment has been received • Notify learners on their results and trigger cert issuance in training management system Course Cancellation • Update course status in training management system and inform course coordinator/trainer on the cancellation Requirements • ITE Certificate holder or higher or with relevant working experience. • Have good English proficiency. • Good Communication skills are required to liaise closely with Trainers. • Possesses basic information and communication technology (ICT) skills. • Team player. WFO - Dover, M-F: 8.30am - 6.00pm 1-year contract
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