About this role
About the RoleWe’re looking for a Project Manager / Digital Business Analyst to help drive digital transformation across a Government Agency. You’ll work directly alongside the Agency’s Chief Information Officer (CIO) and partner with a multidisciplinary team of project managers, business analysts, solution architects, technical consultants, and external vendors to deliver impactful digital solutions. This is a 1-year contract role, with the possibility of extension for up to 2 years. What You’ll Do• Partner with Agency business teams to uncover the needs of citizens, businesses, and internal users — using human-centred, visual approaches. • Apply Design Thinking and Service Design methods to map current-state pain points and shape future-state solutions. • Assess technology options in line with the organisation’s strategic direction, including cloud, enterprise architecture, legacy modernisation, and the Singapore Government Tech Stack (SGTS). • Recommend the right delivery model for each initiative — outsourced, co-sourced, or built in-house. • Collaborate with internal and Agency teams on user stories, functional and technical specs, and acceptance criteria. • Make sure products are ready to launch, scale, and operate smoothly. • Assess change requests, propose improvements, and work with support teams to resolve operational issues. • Support the CIO in spotting new opportunities and challenges in the Agency’s digital roadmap. • Build deep familiarity with the Agency’s business to identify where transformation will land best. • Anticipate project risks, flag them clearly, and recommend mitigations. • Manage vendors to ensure ICT solutions and services are delivered to standard. • Follow IT management, quality, and security policies — and ensure project processes do too. What We’re Looking For• Diploma or Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering, or a related field. • At least 4 years of relevant experience; consulting, software development, or design backgrounds are a plus. • Demonstrated hands-on experience in Agile, product-centric teams. • Working knowledge of AI tools and concepts. • Strong stakeholder engagement skills, with a knack for influencing and pitching ideas. • Self-driven and quick to learn, apply, and execute. • Product Management experience is a bonus. • PMP or equivalent project management certification is a plus.
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