About this role
The scope of works (a) Provide receptionist duties; (b) Handle all incoming phone calls and enquiries; (c) Handle and record all queries from walk in visitors/contractors and via phone calls; (d) Handle and record all incoming and outgoing correspondences /couriers services; (e) Provide call back for recorded messages; (f) Attend to all visitors, administer registration of visitors and issuance of passes; (g) Arrange for repair or replenishment of ink cartridges/toners for copiers; (h) Upkeep the tidiness of the counter and reception area; and (i) Any ad-hoc administration duties as needed Qualifications & General Requirements (a) At least GCE 'O' Level qualification, including passes in English and Mathematics; (b) Singapore Citizen; (c) At least one (1) year of relevant experience in receptionist/frontline customer service; (d) Proficient in usage of Microsoft Office Software Suite such as Word, Excel and Outlook; (e) Possess certified skills on handling all telephone calls effectively and professionally to generate the confidence and respect of callers; (f) Possess effective communication and interpersonal skills; (g) Be able to attend to Mandarin-speaking customers whenever required; (h) Able to multi-task and possess good organisation skills; (i)Professional, polite and customer-orientated; and (j) Mature, courteous and have a cheerful disposition.
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