Receptionist - Kallang

Contract Period: A period of three (3) years with an option to extend annually over a period of two (2) years. Working hours: *     Mondays to Thursday: 0830 hrs till 1800 hrs, inclusive of 1 hour lunch break *     Fridays 0830 hrs till 1730 hrs, inclusive of 1 hour lunch break *     Service not required on Saturdays, Sundays and gazetted public holidays *     Operation hours will end 5 hours earlier on eve of Christmas, NewYear and Chinese New Year Scope of Services: a)   Provide receptionist duties b)   Handle all incoming phone calls and enquiries c)   Handle and record all queries from walk in visitors/contractors and via phone calls. d)   Handle and record all incoming and outgoing correspondences / couriers' services. e)   Provide call back for recorded messages. f)    Attend to all visitors, administer registration of visitors and issuance of passes. g)   Arrange for repair or replenishment of ink cartridges/toners for copiers. h)   Upkeep the tidiness of the counter and reception area; and i)    Any ad-hoc administration duties as needed Qualification, Skill & Experience: a)    At least GCE ‘O’ level qualification, including passes in English and Mathematics b)    Singapore Citizen c)    At least one (1) year of relevant experience in receptionist/frontline customer service d)    Proficient in the usage of Microsoft Office Software Suites such as Word, Excel, and Outlook e)    Possess certified skills in handling all telephone calls effectively and professionally to generate the confidence and respect of callers f)    Possess effective communication and interpersonal skills g)   Be able to attend to Mandarin-speaking customers whenever required h)   Able to multi-task and good organization skills i)    Professional, polite and customer-orientated j)    Mature, courteous and cheerful disposition