About this role
Job Description: We are looking for a friendly and professional Receptionist to be the first point of contact for students and visitors at our centres. This role involves providing a welcoming environment, assisting with administrative tasks, and supporting centre operations. Candidates who are available on weekends and/or weekdays are welcome to apply. Key Responsibilities: Front Desk Management: • Greet and welcome students, visitors, and staff warmly. • Answer and direct phone calls appropriately. • Maintain cleanliness and organization of the reception area. Visitor Assistance: • Assist visitors with inquiries, directions, and information about training programs. • Register new students and provide relevant materials and information. • Maintain accurate visitor sign-in and sign-out records. Administrative Support: • Perform light administrative duties such as data entry and filing. • Support the coordination of training sessions and events. • Handle incoming and outgoing mail and deliveries. Schedule Management: • Manage class and event schedules, including timings, breaks, and any special events. • Communicate schedule changes to relevant staff and students. Customer Service: • Respond to inquiries and requests professionally and promptly. • Resolve minor issues or escalate them to the appropriate team members. Requirements: • Available to work on weekends (Saturday & Sunday) and/or weekdays. • Strong communication and interpersonal skills. • Organized, responsible, and customer-focused. • Prior experience in reception or administrative roles is a plus. Locations: 111 Somerset & Thye Hong Centre
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