Registry Support Staff (1 year contract)

Location: Havelock Working Hours: Monday to Thursday: 8.30 am to 6.00 pm, Friday: 8.30 am to 5.30 pm Contract Duration: 1 Year Salary: $2760 (basic) The Registry Support Staff provides frontline and administrative support for applications and filings. The role involves assisting individuals with procedural matters, processing high volumes of online submissions, coordinating schedules, and supporting registry operations in collaboration with officers. Responsibilities • Frontline service: Deliver customer service and respond to enquiries on application procedures and case-related matters via in-person and telephone channels. • Guidance for applicants: Assist members of the public handling their own applications related to wills, capacity matters, or adoption. • Order and task processing: Handle orders and other assigned tasks within stipulated timelines. • Online filings: Process large volumes of applications filed daily through the eLitigation system and support issuance of grants within deadlines. • Schedule coordination: Manage fixture and conference lists effectively on a weekly basis. • Officer support: Seek directions from officers and follow up on applications promptly. • Notifications: Inform relevant parties of upcoming sessions through appropriate channels. • Registry operations: Support registry record management and ensure smooth operations. Requirements • At least 2 years of relevant working experience • Possess good writing and communications skills • Able to work under pressure independently as well as in a team • Able to interact with stakeholders across all levels within the organization  We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R26161565 (Er Pei Lin, Jermaine)