Retail Management Trainee

To enable our vision, I build strong retail foundations and progressively develop leadership capability through structured learning and hands-on experience, preparing myself to step into a Supervisor or Assistant Store Manager role. • I demonstrate the COG Way and act as a Brand and product ambassador • I deliver amazing customer experiences in line with the Group model • I build strong fundamentals across customer service, cashiering, inventory and VM • I actively learn and apply feedback to grow my leadership capability • I support the team in achieving sales and operational excellence • I take ownership of my development and step up progressively • I take ownership of a store zone or function • I support daily operations including stock and compliance • I begin leading small teams or floor operations • I conduct team briefs and support onboarding • I support planning and store performance understanding • I lead shifts independently as I progress • I coach team members and handle escalations • I support inventory planning and operational risk • I partner Store Manager to drive engagement and results • I manage my HPAs effectively • I align with Safety Matters Framework