THE HACENS TALENT PTE. LTD. is hiring for a SCCM Resident Engineer | Endpoint Management, IT Support >> leading IT solutions provider internship — a 12-month, hybrid Engineering Hardware role based in PUNGGOL COAST ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Microsoft, Troubleshooting, system updates, Endpoint Management, and Laptops are a strong fit.
About this role
YOUR NEW JOBAs a Resident Engineer, you’ll manage endpoint and server patching, deploy updates, and support client IT environments onsite. You will work closely with the client’s IT lead to ensure timely maintenance, platform upgrades, and seamless endpoint operations. This is a 12month contract role that is renewable. Work is onsite at Punggol Mon-Fri office hours. WHAT YOU’LL BE DOING• Deploy Windows patches and application updates via Microsoft Endpoint Configuration Manager (MECM/SCCM) and coordinate change requests through CAB. • Update endpoint images, provision laptops, and support tech refresh projects using Microsoft Deployment Toolkit (MDT). • Troubleshoot and resolve client platform and endpoint issues, maintaining service levels. • Maintain accurate IT inventory and assist in client platform upgrades or implementations. • Support testing, documentation, and reporting for patching and endpoint activities. WHAT IS NEEDED FROM YOU• Strong hands-on experience with MECM/SCCM and MDT. • Knowledge of IT operations, patch management, and endpoint support. • Ability to work onsite, perform overtime when required, and coordinate effectively with teams. • Good communication skills and client-service mindset. • Team player with proactive problem-solving skills. WHAT WILL MAKE YOU STAND OUT• Prior experience in large-scale IT environments or data centre operations. • Familiarity with endpoint lifecycle management and imaging best practices. • Experience supporting hybrid IT solutions or multi-platform environments.
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