Senior Business Analyst – Insurance Domain

Key Responsibilities • Work with business stakeholders to gather, analyze and document business requirements. • Translate business needs into functional specifications, user stories, process flows and acceptance criteria. • Act as a domain expert for insurance processes such as policy administration, underwriting, claims, billing, renewals, endorsements and customer servicing. • Analyze insurance data to identify trends, gaps, risks and improvement opportunities. • Use SQL to query databases, validate data, perform impact analysis and support reporting requirements. • Collaborate with data analysts, developers, testers, architects and product teams to ensure successful delivery. • Support requirement walkthroughs, sprint planning, backlog grooming, UAT and production validation. • Create business process maps, data flow diagrams, BRDs, FRDs and other project documentation. • Assist in data mapping, source-to-target analysis, data quality checks and reporting validation. • Ensure solutions comply with business rules, regulatory requirements and insurance industry standards. • Identify process improvement opportunities and recommend data-driven solutions. • Support defect triage, root cause analysis and issue resolution during testing and implementation phases. Job Requirements: • Over 7 years of experience as a Business Analyst, preferably in insurance or financial services. • Strong insurance domain expertise across one or more areas: Life Insurance, Health Insurance, Property & Casualty Insurance, Commercial Insurance, Claims Management, Policy Administration, Underwriting, Billing and Payments. • Strong understanding of insurance workflows, business rules, forms, regulatory needs and operational processes. • Hands-on SQL experience for data analysis, validation and reporting. • Good understanding of relational databases, tables, joins, filters, aggregations and data quality checks. • Experience in data analytics, reporting, dashboard requirements, KPI analysis and business insights. • Ability to analyze large datasets and translate findings into business recommendations. • Strong experience in requirement gathering, stakeholder management, documentation and UAT support. • Experience working in Agile/Scrum environments. • Strong written and verbal communication skills. • Ability to work independently and coordinate with cross-functional teams.