Senior Business Analyst

Responsibilities: • End-to-End Business Analyst Solution Ownership • Own solution outcomes across the full lifecycle, including business analysis, solution design, delivery support, testing, implementation, and post-go-live validation. • Maintain end-to-end requirements traceability, ensuring approved requirements are delivered as intended. • Act as the functional authority for assigned initiatives, providing clarity, decision support, and issue resolution throughout delivery Business Analysis: • Lead structured analysis of business needs, operational processes, and regulatory obligations. • Translate complex business and compliance requirements into clear, complete, and testable functional and non-functional requirements, supported by high-quality, audit-ready documentation. • Ensure solutions align with personal data protection, security, auditability, compliance, responsible gambling controls and regulatory reporting requirements. • Facilitate stakeholder workshops and working sessions, independently or as part of a broader project team, to drive shared understanding and solution agreement. COTS, Vendor & Tender Governance • Support Project Manager on COTS solution evaluation and selection, including gap analysis and compliance assessment. • Contribute to tender / RFP preparation, development of evaluation criteria, and vendor assessment activities. • Act as a key liaison with business users and vendors to ensure solutions meet contractual, regulatory, functional, and non-functional expectations. Delivery, Testing & Implementation Assurance: • Support Project Managers in scope control, risk mitigation, delivery readiness, and operational readiness. • Ensure test strategies, test scenarios, and acceptance criteria comprehensively validate business, operational, and regulatory requirements. • Actively participate in testing activities, including SIT, UAT, and ORT, and manage defect triage and resolution prioritisation. • Support implementation, operational handover, and post-go-live validation to confirm solution effectiveness and compliance. Required Qualifications: Must have skills: • Solid end-to-end ownership mindset with accountability for delivery outcomes. • Minimum 5+ years’ experience as an IT Business Analyst or equivalent. • Proven experience working in regulated environments (e.g. gaming, financial services, government, or similar). • Demonstrated involvement across business process analysis, solution selection, vendor engagement, tender processes, testing, and implementation. • Advanced requirements engineering and documentation discipline. • Solid understanding of SDLC methodologies (Agile, Waterfall, or hybrid). • Effective stakeholder engagement across business, compliance, IT, and vendors. • High attention to detail, resilience, and accountability in audit-heavy environments. • Ability to work independently on assigned projects while collaborating effectively within multidisciplinary teams. Nice to have: • Experience within Casino, Integrated Resorts, Gaming, Hospitality, or E-commerce systems is advantageous. • Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) • Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO).