Senior Business Systems Analyst (Platform Evaluation & Implementation Lead)

Company Description Specialist Risk Group (SRG) is a people and culture-led specialist insurance intermediary, backed by world-renowned investors Temasek and Warburg Pincus. We focus on areas of insurance where deep expertise matters most, delivering tailored solutions for complex and often underserved risks across Asia and internationally. Our teams combine strong market knowledge of our region with access to the wider capabilities of the Group internationally. At SRG, we are building a business we are proud of, defined by specialist thinking, collaboration and a commitment to doing difficult things well. Our approach is deliberately personal and hands-on, shaped by people who understand their markets and take responsibility for delivering the right outcomes. Role Overview We are seeking to appoint a Business Analyst & System Implementation Lead for a 1‑year assignment to support the evaluation, selection, and implementation of insurance broking systems as part of SRG’s transformation agenda across Asia. The role bridges business and technology, translating operational needs into clear, actionable requirements and ensuring system solutions align with business objectives, regulatory obligations, and user needs. About You You are an experienced BA / Project Delivery leader, who is well-structured and analytical, skilled in business systems and process improvement. You are comfortable engaging with stakeholders, documenting requirements, and supporting system implementations in a regulated environment. You take ownership of your work, communicate clearly, and collaborate effectively across teams. The key responsibilities for this role are: • Engage with stakeholders at all levels, including senior leadership, local business teams, and Group IT, to elicit, analyse, and document business requirements related to insurance broking processes. • Own end-to-end delivery requirements, representing Asia Transformation Delivery, accountable for progressing the programme from evaluation through implementation and go-live in partnership with local stakeholders and Group IT. • Evaluate existing systems and workflows to identify gaps, inefficiencies, and areas for improvement. Producing clear documentation to inform solution design decisions. • Lead the market research and vendor selection process for a new insurance broking system, including scoping requirements, preparing RFPs and evaluating vendor proposals, and making a recommendation to senior stakeholders. • Develop and maintain detailed business and functional specifications for system implementation, ensuring these remain accurate and agreed throughout the delivery lifecycle. • Work with IT and vendor teams to ensure solution design aligns with business objectives and regulatory requirements and MAS obligations. • Support system configuration, coordinate user acceptance testing (UAT), and lead training, and change management activities to ensure successful business adoption. • Monitor project progress, maintain a clear risk and issues log, report on key milestones, and escalate material risks proactively. • Define and execute a structured transition and handover plan, ensuring the system and associated processes are in a state ready for BAU a the end of the project. • Provide post-implementation support and contribute to continuous improvement initiatives during the stabilisation period. Skills & Qualifications • Problem-solving and critical thinking applied to complex, multi-stakeholder environments. • Attention to detail and organisational skills, particularly in requirements documentation and specification writing. • Ability to manage multiple priorities in a fast-paced environment. • Strong documentation and presentation skills, including the ability to present recommendations clearly to senior stakeholders. • Team player with a proactive and collaborative approach across both local and Group-level teams. • Proven experience in business analysis and/or system implementation, ideally within insurance broking or financial services. • Familiarity with insurance broking operations, workflows, and regulatory obligations, including awareness of MAS requirements. • Experience managing or contributing to vendor selection processes, including RFP preparation and proposal evaluation. • Stakeholder management at senior level — comfortable challenging, influencing, and presenting to leadership. • Experience supporting or leading change management and user training activities through system implementation. • Understanding of system configuration concepts — able to engage meaningfully with vendors and IT teams on how systems are parameterised and configured without being a developer. • Basic technical literacy across data and integration concepts (e.g. SQL, XML, JSON, APIs) — sufficient to interrogate data, read system specifications, and ask informed questions of technical teams without requiring translation. Why Join Us: Joining SRG means becoming part of an ambitious, growing organisation that invests seriously in its people. We create opportunities for colleagues to deepen their expertise, broaden their experience, and grow their careers across regions and specialisms. If you are motivated by complex challenges, value strong relationships and want to be part of a business built for the long term, SRG offers the opportunity to grow alongside us.