About this role
Senior Executive (Alumni Relations and Engagement) · Manage alumni communications: Respond to alumni queries with care, professionalism, and a solutions-oriented mindset across multiple channels. · Data and database management: Maintain the alumni database to strengthen outreach and engagement efforts. · Develop strong alumni network and lead in planning and executing local and overseas engagement activities. · Digital and social media engagement: Supportonline engagement by managing alumni updates on social media and the corporate website. · Spotlight achievements: Feature alumni success stories to celebrate accomplishments and inspire the wider community. · Track impact and report: Monitor engagement outcomes, prepare insightful reports, and benchmark against best practices. · Enhance alumni initiatives: Continuously improve alumni programmes based on feedback, surveys, focus groups, and innovative ideas. · Collaborate for opportunities: Connect alumni and their organisations with the Career Services Team to open doors for students and graduates. · Manage the budget resources for all alumni activities. · Support lifelong learning: Collaborate with internal teams to promote professional progression and learning opportunities for alumni. Others • Any other ad-hoc duties as required by the company from time to time. Requirements · Around 2 years of experience in community engagement, events, alumni relations, or related roles. · Strong interpersonal and communication skills, with the ability to build rapport quickly. · Passion for creating meaningful experiences and inspiring connections. · Proactive, solutions-oriented mindset and attention to detail. · Comfortable managing multiple projects, events, and stakeholders simultaneously. · Digital-savvy, with experience in social media and CRM/database management. · A collaborative team player with the flexibility to support occasional evening or weekend events. EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)
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