Service Management Trainee

Job Description & Requirements Roles & Responsibilities Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position. Customer Relations · Interact with guests for entertainment and rapport while garnering feedback for the growth of company. · Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile. Maintenance of Restaurant · Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest. · Daily housekeeping to ensure highest quality of cleanliness. Front of House · As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting. · If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints. Requirements Language · Fluent in spoken and written English Experience · Candidate with no experience may apply with relevant education