KINGDOM JUNIOR PTE. LTD. is hiring for a Service Management Trainee internship — a 6-month, on-site Customer Success role based in Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Leadership, Written English, Entertainment, Restaurants, and Housekeeping are a strong fit.
About this role
Job Description & Requirements Roles & Responsibilities Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position. Customer Relations · Interact with guests for entertainment and rapport while garnering feedback for the growth of company. · Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile. Maintenance of Restaurant · Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest. · Daily housekeeping to ensure highest quality of cleanliness. Front of House · As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting. · If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints. Requirements Language · Fluent in spoken and written English Experience · Candidate without experience may apply with relevant education
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