SYSTEM ADMINISTRATOR (NOC)

SYSTEM ADMINISTRATOR (NOC) Shift-Based Role (24/7 Operations Environment) Salary: Up to $3500 (based on experience) Overview We are currently looking for a System Administrator with at least 1 year of experience supporting systems and networks in an enterprise environment. Previous NOC (Network Operations Centre) experience will be an advantage. The System Administrator will operate in a Level 1 / Level 1.5 support role within a 24/7 operations environment, responsible for proactive monitoring, initial diagnosis, and escalation of incidents. Responsibilities • Provide administration and support for IT infrastructure and data centre operations, including systems, network, database, and application support. • Respond to system alerts and notifications from monitoring tools and email. • Monitor infrastructure and applications using monitoring platforms. • Assess alerts to determine severity and business impact before escalation. • Log, update, and manage incidents, service requests, and changes using ITSM tools. • Perform basic system health checks, service restarts, and routine operational tasks. • Follow documented procedures for incident management, including basic troubleshooting, root cause identification, and escalation to appropriate resolver teams in accordance with SLA requirements. • Maintain technical documentation related to operational processes and procedures. Requirements • Diploma in Electrical / Electronic / Computer Engineering, Information Systems, or related discipline. • Cisco Certified Network Associate (CCNA) certification is required. • Basic hands-on knowledge of Windows Server and/or Linux/Unix systems administration. • Strong analytical and troubleshooting skills. • Customer-focused, patient, meticulous, and a strong team player. • Good communication and interpersonal skills. • Willingness to learn new systems and network technologies for career development. • Willing to work in rotational shifts, including weekends and public holidays. How to Apply: Interested applicants, please click on the “Apply Now” to submit your updated resume.  Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes. Siti Zuriana Bee D/O Mohamed Yusoff   Team Lead – IT & Digital EA Personnel No: R23112335 Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248