RI AN TCM CLINIC PTE. LTD. is hiring for a TCM Clinic Receptionist 中医前台助理 internship — a 0-month, on-site Sales role based in Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Sales, Customer Experience, Administrative Work, Inventory, and Administration are a strong fit.
About this role
Roles & Responsibilities: · Handle customer walk-ins, appointment bookings, enquiries, and follow-ups via phone, WhatsApp and in person · Manage and provide solutions to customer’s enquiry and feedback · Manage customer registration, billing and payments · Ensure proper documentation and filing system · Provide high-quality customer experience and customer service to maximise sales opportunities · Ensure excellent follow-up regarding customer’s treatment plan and purchase on relevant services/product · Maintain and replenish clinic supplies and herbal inventory Requirements: · Prior working experience in reception, customer service or sales will be preferred · On-job training will be provided · Basic computer knowledge skills · Bilingual in English and Mandarin (able to communicate with customers and recommend suitable treatments in both languages) · Willingness to learn and positive attitude Benefits: · Attractive salary scheme · Additional commission scheme · Career progression & development opportunities Apply now via this posting or send your CV to admin@riantcm.com.sg
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