About this role
Successful candidate must be comfortable with rotation shifts and weekends as and when required. Responsibilities: 1. Network and Security Equipment Management: • Support and manage routers, switches, firewalls, Intrusion Detection/Intrusion Prevention System, VPN gateways, proxies, Wire Lan Controllers, Network Access Control appliances, load balancers, Network Management System, other network and firewall devices. • Perform day-to-day network and security operations, including monitoring and managing network infrastructure. 2. Incident and Problem Management: • Respond to network incidents according to severity levels and meet service level requirements. • Handle high-pressure situations, identify problems, and make quick decisions to resolve issues. • Adhere to incident management workflows and procedures. 3. Documentation and Reporting: • Maintain and update network diagrams, configuration records, inventory, RMA records, and incident reports. • Provide timely and accurate reports on network performance, capacity planning, and incident analysis. 4. Collaboration and Coordination: • Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers. • Participate in transition planning and support the onboarding of network and security systems. 5. Compliance and Training: • Ensure compliance with company policies, information security guidelines, and health and safety regulations. • Provide continuous training to enhance knowledge and skills in network administration and management. Any other ad-hoc duties as assigned by supervisor. Requirements: Degree in IT or related discipline Experience: • Minimum of 3 years of experience in managing network and security infrastructure. • ITIL certified, CCNA or equivalent network certifications. Skills: • Strong technical knowledge of network and security systems. • Excellent problem-solving and decision-making skills. • Ability to work independently and as part of a team. Interested applicants, please email your resume to Karin Chan Wei Kien Email: karinchan@recruitexpress.com.sg CEI Reg No: R1104584 Recruit Express Pte Ltd UEN: 199601303W EA Licence No: 99C4599
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