Technology & Business Systems Analyst / IT Operations Assistant #HDC

Passionate about technology, digital transformation, and process improvement? Join a dynamic team where you'll play a key role in enhancing business systems, supporting digital initiatives, and driving operational excellence through technology. Key Responsibilities • Support system configuration and enhancement initiatives to improve business workflows and operational efficiency. • Assist in the administration of user onboarding, access management, and periodic access reviews. • Generate, maintain, and analyse system reports to support business decision-making. • Gather and document business requirements, workflows, user stories, and functional specifications. • Collaborate with stakeholders to understand operational challenges and identify technology-driven solutions. • Facilitate communication between business users and technical teams to ensure successful project delivery. • Support proof-of-concept initiatives and digital transformation projects. • Contribute to user adoption efforts through documentation, training materials, and process guides. Requirements • Diploma or Degree in Information Technology, Business Information Systems, or a related discipline. • Experience in business analysis, systems support, IT operations, digitalisation projects, or related functions. • Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions. • Comfortable engaging stakeholders and coordinating across different teams. • Familiarity with business applications, reporting tools, workflow systems, or enterprise platforms will be advantageous. • Proactive, detail-oriented, and able to manage multiple priorities effectively. Interested applicants, please submit your updated resume to leonleong@recruitexpress.com.sg Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599