About this role
• Handle incoming and/or outgoing customer calls in a timely and professional manner • Respond to customer inquiries, complaints, and requests with accurate information • Identify customer needs and provide appropriate solutions or escalate when necessary • Maintain detailed records of customer interactions in the system • Follow communication scripts, policies, and procedures Requirements • Minimum GCE 'O' Levels/ 'A' Levels/ Higher NITEC in any discipline • Preferably with prior customer service experiences • Proficient MS Office • Able to commit 10am to 2pm/ 11am to 3pm/ 12pm to 4pm Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg EA License No: 99C4599
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STALLIONSWORK