Temporary Service Ambassador

Responsibilities and Duties: · Welcome and orientate visitors/patients upon arrival at the lobby. · Assist visitors/patients with online pre-registration and checking in at the self-help kiosks and entry gantries, as well as checking out at the exit gantries. · Ensure crowd control and proper queue management at the self-help kiosks and monitor human traffic flow at the entry gantries, to avoid tailgating instances. · Assist visitors/patients with way-finding around the hospital premises. · Ensure that cleanliness, safety and conditions of equipment used at waiting area, self-help kiosks and gantries are well maintained and functioning · Handling of enquiries or feedback from the visitors/patients · Conduct checks of the waiting area and toilets at L1 ensuring that they are clean and their amenities are well stocked, maintained and in working condition. · Welcome and orientate public upon arrival at sheltered car porch / lobby. Job Requirements: · Minimum GCE ‘N’ levels. · Experienced in customer service with good interpersonal skills. · Minimum 1-2 years of relevant experience especially in healthcare sector. · Cheerful and friendly personality and enjoys interactions with the public, especially the elderly. · Service-oriented and a good team player. · Able to commit to shift work, including weekends.