Wireless IP Network Engineer

Key Responsibilities for Wireless IP Network Engineer 1. Incident & Problem Management: Manage and resolve high-priority network incidents escalated from L1/L2, including root cause analysis (RCA) and security incident response to minimize business impact. 2. Infrastructure Troubleshooting: Collaborate with internal infra tower teams to troubleshoot complex wireless/IP network issues and identify root causes. 3. Vendor Support Coordination: Partner with network vendors (specifically Huawei) for troubleshooting, bug identification, and technical resolution. 4. Emergency Response: Handle critical network incidents under pressure, restoring services promptly to minimize downtime. 5. Technical Communication: Lead or participate in conference calls with technical teams to drive problem identification and resolution. 6. Process & Change Management: Adhere strictly to Customer policies and align with Huawei’s change management processes. 7. Network Operations & Configuration: Perform day-to-day configuration, optimization, and maintenance on Huawei wireless/IP network devices. 8. Proactive Monitoring & Reporting: Perform network insights, conduct preventive maintenance, monitor key tasks, and provide detailed reports on maintenance checks and issues. 9. Customer Relationship Management: Act as the technical point of contact, advising the customer on technical issues, potential risks, and optimization opportunities. 10. Team Collaboration: Collaborate with technical teams and teammates to resolve complex technical challenges independently. Key Responsibilities for Wireless IP Network Engineer 1. Incident & Problem Management: Manage and resolve high-priority network incidents escalated from L1/L2, including root cause analysis (RCA) and security incident response to minimize business impact. 2. Infrastructure Troubleshooting: Collaborate with internal infra tower teams to troubleshoot complex wireless/IP network issues and identify root causes. 3. Vendor Support Coordination: Partner with network vendors (specifically Huawei) for troubleshooting, bug identification, and technical resolution. 4. Emergency Response: Handle critical network incidents under pressure, restoring services promptly to minimize downtime. 5. Technical Communication: Lead or participate in conference calls with technical teams to drive problem identification and resolution. 6. Process & Change Management: Adhere strictly to Customer policies and align with Huawei’s change management processes. 7. Network Operations & Configuration: Perform day-to-day configuration, optimization, and maintenance on Huawei wireless/IP network devices. 8. Proactive Monitoring & Reporting: Perform network insights, conduct preventive maintenance, monitor key tasks, and provide detailed reports on maintenance checks and issues. 9. Customer Relationship Management: Act as the technical point of contact, advising the customer on technical issues, potential risks, and optimization opportunities. 10. Team Collaboration: Collaborate with technical teams and teammates to resolve complex technical challenges independently. This role requires a Diploma/Bachelor’s in Engineering or Computer Science, with deep knowledge of routing, switching (BGP, OSPF, VLANs, STP, HSRP) and hands-on, complex troubleshooting skills. Candidates should ideally understand modern technologies (VXLAN, Cisco ACI, SDWAN) and wireless systems, showing a willingness to learn. 1. Requirements: - Networking Fundamentals: In-depth understanding of Routing, Switching, WLAN/LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLANs, Inter-VLAN Routing, OSPF, and BGP. - Troubleshooting & Analysis: Advanced hands-on experience on routers/switches, isolating root causes of complex problems, and resolving network incidents. - Advanced Technologies: Knowledge of VXLAN, Cisco ACI, VXLAN BGP eVPN, SDA, and SDWAN. - Wireless Technology: Understanding of wireless network technology, including WLC and APs. 2. Education: Diploma or Bachelor's degree in Engineering or Computer Science. 3. Preferred Qualifications: - Proactive attitude toward learning new technologies. - Logical thinking and strong troubleshooting skills. 1. Working Hours : Day (subjected to if there are any urgent cases at night) 2. Work Location : Office 3. Reporting Line (e.g., "Reports to Head of Network Team"): Report to Wireless IP network manager 4. Contract Period : 12 months