About this role
Location: Raffles Place Duration: 1 year contract Working Hours: Mon - Fri, 8:30 - 5:30 Salary: Up to $4500 + 1.5 month bonus (Performance + Completion bonus) Job Responsibilities: • Assist to answer phone and email enquiries from customer care, intermediaries and internal stakeholders • Ensure timely receipting performed for all payment modes in system • Initiate and support system enhancement and User Acceptance Testing to improve efficiency and effectiveness of the department’s work process • Perform giro collection & credit card recurring for GI products • Perform credit card charging for GI products • Perform accounts reconciliations and allocations • Resolving customer queries and enquiries in relation to their accounts • Timely in clearing unreconciled premium collection in bank statement and SOA • Developing and maintaining strong relationships with both internal and external stakeholders • Other ad hoc administration duties • Undertake any other duties as may be assigned by managers Job Requirements: • Minimum Diploma in Finance with experience in insurance preferred • Need to be comfortable with liaising with customers over the phone Ally (Kubota Ayako) CEI Reg. No. R26161457 EA Lic: 99C4599 Recruit Express Pte Ltd
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