RECRUIT EXPRESS PTE LTD is hiring for a 12 Months Insurance Analyst, Group Claims ($3000-$4000) #BYR internship — a 0-month, on-site Operations role based in ORCHARD ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Fraud Investigations, Regulatory Compliance, payment of claims, Technical Records, and Logging are a strong fit.
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About this role
Responsibilities • Assess and process medical and non-medical insurance claims accurately and within service standards. • Review pre-authorisation and Letter of Guarantee (LOG) requests in accordance with policy coverage and guidelines. • Liaise with policyholders, healthcare providers, intermediaries, and internal stakeholders to resolve claim enquiries and obtain required information. • Handle claim payment issues, refunds, recoveries, and claim reprocessing. • Manage claim documentation, reporting, and operational records. • Investigate claim discrepancies and escalate potential fraud cases where necessary. • Support process improvement initiatives, system enhancements, and UAT activities. • Ensure compliance with internal policies, regulatory requirements, and service standards. Requirements • Minimum 1 year of experience in Group Insurance Claims. • Good knowledge of group insurance products, including Group Life, Personal Accident, Critical Illness, Disability Income, Hospitalisation & Surgical, and Outpatient plans. Interested applicants please email your resume to ivytham@recruitexpress.com.sg Ivy Tham Yi Ru (R1104692) Recruit Express Pte Ltd (EA Number: 99C4599)
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