About this role
Summary • Handle end-to-end assessment and processing of local and overseas group insurance claims within policy guidelines and turnaround timelines • Review Pre-Authorisation/LOG requests and coordinate with policyholders, healthcare providers, intermediaries, and internal stakeholders on claims-related matters • Manage claims follow-ups, payment issues, refund processing, billing enquiries, and outstanding receivables • Prepare claims reports, settlement documents, statistical analysis, and support finance/payment-related activities • Participate in system enhancement projects, UAT testing, and process improvement initiatives • Identify potential fraud or inconsistencies and escalate when necessary Requirements • Minimum 1 years of Group Claims experience • Familiar with Group Insurance products such as Group Life, Personal Accident, Critical Illness, Hospitalisation & Surgical, and Outpatient claims • Good communication and stakeholder management skills • Health Insurance Certificate, M5 & M9 certifications will be advantageous • Proficient in Microsoft Office applications Interested applicants please email your resume to ivytham@recruitexpress.com.sg Ivy Tham Yi Ru (R1104692) Recruit Express Pte Ltd (EA Number: 99C4599)
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