RECRUIT EXPRESS PTE LTD is hiring for a 6 months contract Customer Service Officer $13.50/hr (EAA) internship — a 12-month, on-site Human Resources role based in ORCHARD ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Communication, Reserves, Quality Management, Process Improvement, and Maintain Discipline are a strong fit.
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About this role
Job Responsibilities: Role 1:• Respond to customer enquiries via email in a timely and professional manner • Handle customer feedback, complaints, and service requests Role 2:• Make outbound calls to prospective and existing customers • Introduce products, services, and promotional campaigns • Prepare simple reports and perform other ad-hoc duties as assigned Role 3: • Handle inbound customer calls • Attend to customer enquiries and provide accurate information • Resolve customer issues and escalate complex cases when necessary Job Requirements: • N level/Nitec/Diploma in any discipline. • Good communication skills. • Able to work independently with minimal supervision. Aaron Teo Yiau Bing CEI Reg. No. R1103712 EA License No. 99C4599 We regret that only shortlisted candidates will be notified.
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